Privacy Policy for Crafteca
Effective Date: 15/04/2025
Website: www.crafteca.mx
Company: Crafteca S.A. de C.V. (referred to as “Crafteca,” “we,” “us,” or “our”)
1. Introduction
At Crafteca, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you access our website or use our services.
By using www.crafteca.mx (the “Platform”), you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of personal information:
a) Information You Provide:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party payment processors)
- User-generated content (reviews, messages, uploads)
b) Information Collected Automatically:
- IP address
- Browser and device information
- Pages visited and time spent
- Cookies and usage data (see Section 5)
3. How We Use Your Information
We use your personal data to:
- Create and manage your account
- Process orders and payments
- Provide customer support
- Improve our website and services
- Send updates, promotions, and transactional communications
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers: such as payment processors, logistics companies, and hosting platforms
- Vendors or sellers: to fulfill your orders
- Legal authorities: when required to comply with law or to protect our rights
All third parties are contractually bound to protect your data.
5. Cookies and Tracking Technologies
Crafteca uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie settings in your browser.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or destruction.
However, no transmission of data over the internet is 100% secure.
7. Your Rights
Under Mexican privacy laws (LFPDPPP), you have the right to:
- Access your personal data
- Rectify or update incorrect data
- Cancel or delete your data (when applicable)
- Object to data processing for specific purposes
You may exercise these rights by contacting us at: privacy@crafteca.mx
8. Retention of Data
We retain personal information only as long as necessary for the purposes described above, or as required by law.
9. Children’s Privacy
Crafteca does not knowingly collect data from individuals under 13 years old. If we become aware of such collection, we will delete the information.
10. International Users
If you are accessing the Platform from outside of Mexico, your data may be transferred to and processed in Mexico under local privacy regulations.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Platform. Please review it periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
📧 Email: privacy@crafteca.mx
🌐 Website: www.crafteca.mx
📍 Address: 570 Avenida De Mexico, Jarretaderas, Nayarit 63735
