{"id":189,"date":"2025-04-15T13:34:04","date_gmt":"2025-04-15T13:34:04","guid":{"rendered":"https:\/\/crafteca.mx\/terms-and-conditions\/"},"modified":"2025-04-23T13:26:30","modified_gmt":"2025-04-23T13:26:30","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/crafteca.mx\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; class=&#8221;aviso-row&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div>\n<h1><strong><span data-olk-copy-source=\"MessageBody\">Terms and Conditions for Crafteca<\/span><\/strong><\/h1>\n<p><strong>Effective Date:<\/strong> 15\/04\/2025<br \/>\n<strong>Website:<\/strong> <a title=\"http:\/\/www.crafteca.mx\" href=\"http:\/\/www.crafteca.mx\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"0\">www.crafteca.mx<\/a><br \/>\n<strong>Company:<\/strong> Crafteca S.A. de C.V. (\u201cCrafteca,\u201d \u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d)<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>1. Acceptance of Terms<\/h2>\n<p>By accessing or using <a title=\"http:\/\/www.crafteca.mx\" href=\"http:\/\/www.crafteca.mx\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"1\">www.crafteca.mx<\/a> (the \u201cPlatform\u201d), you agree to be bound by these Terms and Conditions (\u201cTerms\u201d). If you do not agree, please do not use the Platform.<\/p>\n<p>We reserve the right to update or modify these Terms at any time. Continued use after any changes constitutes your acceptance of the new Terms.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>2. Platform Overview<\/h2>\n<p>Crafteca is an online platform that connects users to buy and\/or sell handmade, artisanal, or creative products and services.<\/p>\n<p>We may act as an intermediary between buyers and sellers but are not the producer of the goods unless explicitly stated.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>3. User Accounts<\/h2>\n<p>To use certain features of the Platform, you must create an account. You agree to:<\/p>\n<ul type=\"disc\">\n<li>Provide accurate, current, and complete information<\/li>\n<li>Maintain the security of your account credentials<\/li>\n<li>Notify us immediately of any unauthorized use of your account<\/li>\n<\/ul>\n<p>You are solely responsible for all activities that occur under your account.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>4. Orders and Payments<\/h2>\n<ul type=\"disc\">\n<li>Prices, shipping fees, and taxes are displayed prior to checkout.<\/li>\n<li>All payments are processed securely via third-party payment providers.<\/li>\n<li>Crafteca reserves the right to refuse or cancel any order at its sole discretion.<\/li>\n<\/ul>\n<p>If a seller fails to fulfill an order, Crafteca may assist with refunds, but final responsibility lies with the seller.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>5. Seller Responsibility<\/h2>\n<p>If you are a seller on the Platform, you agree to:<\/p>\n<ul type=\"disc\">\n<li>Accurately describe your products and pricing<\/li>\n<li>Fulfill orders in a timely manner<\/li>\n<li>Comply with applicable consumer protection and tax laws<\/li>\n<li>Refrain from selling prohibited or illegal items<\/li>\n<\/ul>\n<p>Crafteca reserves the right to remove listings or suspend accounts that violate these Terms.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>6. Returns and Refunds<\/h2>\n<p>Return and refund policies may vary by seller. Buyers should review the individual store\u2019s return policy before purchasing.<\/p>\n<p>Crafteca may mediate disputes, but resolution is not guaranteed. You agree to work in good faith to resolve any issues.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>7. Prohibited Conduct<\/h2>\n<p>You agree not to:<\/p>\n<ul type=\"disc\">\n<li>Use the Platform for illegal or unauthorized purposes<\/li>\n<li>Post false, misleading, or infringing content<\/li>\n<li>Harass, abuse, or harm others<\/li>\n<li>Attempt to hack, scrape, or disrupt the Platform<\/li>\n<\/ul>\n<p>Violation of these rules may result in suspension or termination of your account.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>8. Intellectual Property<\/h2>\n<p>All content on the Platform, including text, graphics, logos, and software, is the property of Crafteca or its licensors and is protected by intellectual property laws.<\/p>\n<p>You may not reproduce, distribute, or create derivative works from any content without permission.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>9. Privacy<\/h2>\n<p>Your use of the Platform is subject to our <a title=\"https:\/\/crafteca.mx\/aviso-de-privacidad\/\" href=\"https:\/\/crafteca.mx\/en\/privacy-notice\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"2\">Privacy Policy<\/a>\u00a0which describes how we collect, use, and protect your personal data.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>10. Disclaimer of Warranties<\/h2>\n<p>Crafteca provides the Platform \u201cas is\u201d and makes no guarantees regarding:<\/p>\n<ul type=\"disc\">\n<li>Product quality, accuracy, or availability<\/li>\n<li>Seller or buyer conduct<\/li>\n<li>Continuous or secure access to the Platform<\/li>\n<\/ul>\n<p>Use of the Platform is at your own risk.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>11. Limitation of Liability<\/h2>\n<p>To the fullest extent permitted by law, Crafteca shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>12. Indemnification<\/h2>\n<p>You agree to indemnify and hold harmless Crafteca, its directors, employees, and partners from any claims, liabilities, damages, or expenses arising from your use of the Platform or violation of these Terms.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>13. Governing Law<\/h2>\n<p>These Terms shall be governed by the laws of the <strong>United Mexican States<\/strong>. Any disputes shall be resolved in the courts located in Nuevo Vallarta, Mexico.<\/p>\n<div align=\"center\">\n<hr align=\"center\" size=\"0\" width=\"100%\" \/>\n<\/div>\n<h2>14. Contact<\/h2>\n<p>For questions regarding these Terms, contact us at:<\/p>\n<p>\ud83d\udce7 <strong>Email:<\/strong> legal@crafteca.mx<br \/>\n\ud83c\udf10 <strong>Website:<\/strong> <a title=\"http:\/\/www.crafteca.mx\" href=\"http:\/\/www.crafteca.mx\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\" data-linkindex=\"3\">www.crafteca.mx<\/a><br \/>\n\ud83d\udccd <strong>Address:<\/strong> 570 Avenida de Mexico, Jarretaderas, Nayarit 63735 Mexico<\/p>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; 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